Frequently Asked Questions
Everything you need to know about your favorite hair accessories.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, hair accessories must be unworn and attached to their original display cards.
Are your hair bows handmade?
Yes, all our bows are handcrafted using premium fabrics like grosgrain ribbon, velvet, and organic linen to ensure the highest quality and durability.
Can I change or cancel my order after it's placed?
We process orders quickly, but if you contact us within 2 hours of placement, we will do our best to accommodate any changes or cancellations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer wholesale opportunities?
Yes! If you are a boutique owner interested in carrying The Hair Bow collection, please visit our wholesale page or email us directly for our current line sheet.